What happened to customer service? It’s one of my biggest pet peeves these days. I’m not sure what’s happening out there and what caused it—from grumpy flight attendants, annoyed waitstaff, waking up on the wrong side of the bed bank tellers, or photographers that just don’t care anymore.
After I graduated from high school, I worked as a stock-room manager for the Town Square Department at Nordstroms. Everyday I walked through those doors I had “The Customer Is Always Right” beaten into my brian. At every corner, there was a sign about customer service and how to treat them. Looking back it was probably the best training I could have ever had growing up. No matter what the problem, you always had a smile on your face and tried to make sure the customer was taken care of, one way or another.
At WPPI, we have always prided ourselves on being very customer-service oriented. Look, I’ll be the first one to admit we’ve made mistakes in the past, like the long lines we had two years ago for speakers or the chaos at registration when we were at Bally’s years ago. We listened and we made changes, always with a smile. Well, it was a smile then and a lot of cocktails later. Either way, we tried to make it work for people. I’ve always said, if we make a mistake, we’ll make good on it and then some. Are we perfect? By no means do we always make everyone happy, but we’ll bend over backwards to make sure we fix the problem. Sometimes that doesn’t always work, but if you don’t have a good attitude from the start, you’re going to end up ruining the customer relationship and risk never seeing them again.
In this day and age, If you do something with a smile and try to make your clients happy any way you can, you’ve won half the battle. So the next time you’ve got an upset client, kill them with kindness. If that doesn’t work, rinse and repeat. And if you still can’t make them happy, then smile and move on, at least you can sleep at night knowing you’ve done your best.
George Varanakis
Executive Vice President
WPPI/Rangefinder/After Capture
7,556 comments
cherokee native american says:
November 25, 2012 at 10:34 am (UTC -4)
cherokee native american…
[...]although internet sites we backlink to beneath are considerably not connected to ours, we really feel they are in fact worth a go as a result of, so have a look[...]…
cages says:
November 25, 2012 at 12:55 pm (UTC -4)
cages…
[...]although sites we backlink to beneath are considerably not associated to ours, we really feel they’re essentially worth a go through, so possess a look[...]…
jobs hiring says:
November 25, 2012 at 4:56 pm (UTC -4)
jobs hiring…
[...]Wonderful story, reckoned we could combine a handful of unrelated information, nonetheless truly worth taking a appear, whoa did one particular understand about Mid East has got extra problerms also [...]…
Yamaha Motor says:
November 25, 2012 at 6:41 pm (UTC -4)
…Links…
[...]Great weblog right here! Additionally your website loads up very fast![...]…
salvia effects says:
November 25, 2012 at 8:56 pm (UTC -4)
Check this out…
[...] that is the end of this article. Here you’ll find some sites that we think you’ll appreciate, just click the links over[...]……
aquaponic journal says:
November 25, 2012 at 11:49 pm (UTC -4)
aquaponic journal…
[...]although web-sites we backlink to below are considerably not related to ours, we really feel they’re in fact worth a go through, so have a look[...]…
married dating sites says:
November 26, 2012 at 4:01 am (UTC -4)
Online Article……
[...]The information mentioned in the article are some of the best available [...]……
Metal Building says:
November 26, 2012 at 8:26 am (UTC -4)
Metal Building…
[...]below you?ll locate the link to some web pages that we believe it is best to visit[...]…
older men dating younger women says:
November 26, 2012 at 8:31 am (UTC -4)
older men dating younger women…
[...]Here is a good Blog You may Locate Interesting that we Encourage You[...]…
plumber Bondi says:
November 26, 2012 at 10:11 am (UTC -4)
plumber Bondi…
[...]always a huge fan of linking to bloggers that I adore but don?t get a whole lot of link adore from[...]…
PPI Claims says:
November 26, 2012 at 1:16 pm (UTC -4)
PPI Claims…
[...]the time to read or pay a visit to the content material or websites we’ve linked to below the[...]…
Fisher Investments says:
November 26, 2012 at 3:35 pm (UTC -4)
sure they know how to write in…
a certain industry. you will know immediately if the writer does not know anything about your business once you read the sample article. if the content does not match up with your industry, it is time to move on to another…
plumber Bondi says:
November 26, 2012 at 5:47 pm (UTC -4)
plumber Bondi…
[...]The facts talked about within the article are a number of the very best accessible [...]…
cafe says:
November 27, 2012 at 2:26 am (UTC -4)
cafe…
[...]we like to honor many other online websites on the web, even though they aren?t linked to us, by linking to them. Under are some webpages really worth checking out[...]…
poppers says:
November 27, 2012 at 2:56 am (UTC -4)
Recent Blogroll Additions……
[...]usually posts some very interesting stuff like this. If you’re new to this site[...]……
biker dating says:
November 27, 2012 at 4:03 am (UTC -4)
You should check this out…
[...] Wonderful story, reckoned we could combine a few unrelated data, nevertheless really worth taking a look, whoa did one learn about Mid East has got more problems as well [...]……
work from home says:
November 27, 2012 at 6:23 am (UTC -4)
work from home…
[...]Every when in a when we select blogs that we read. Listed below would be the newest web sites that we pick out [...]…
DayZ Items says:
November 27, 2012 at 7:07 am (UTC -4)
DayZ Items…
[...]The info mentioned within the article are some of the most beneficial accessible [...]…
free girls online says:
November 27, 2012 at 9:00 am (UTC -4)
incredible deliver…
I come to be able to feel extremely enthralled due to your full publishing ability and with the majority of the actual website layout along with your blog. Is ordinarily that the settled topic in addition to performed consumers customize them inside yo…
harrisburg personal trainer says:
November 27, 2012 at 9:05 am (UTC -4)
harrisburg personal trainer…
[...]Sites of interest we’ve a link to[...]…
Fisher UK says:
November 27, 2012 at 9:48 am (UTC -4)
or even articles for internet marketing. your…
skills as an accomplished writer will be in high demand because you will have mastered the art of weaving together words and ideas into seamless rhythm. your words will be used to influence people and your words can be used to…
madamelux says:
November 27, 2012 at 10:52 am (UTC -4)
Wow…..
I really appreciate this post. I’ve been looking all over for this! Thank goodness I found it on Bing. You’ve made my day! Thanks again! “One never goes so far as when one doesn’t know where one is going.” by Johann Wolfgang von Goethe….
More Info says:
November 27, 2012 at 6:55 pm (UTC -4)
More Info…
[...]Wonderful story, reckoned we could combine a number of unrelated data, nonetheless seriously worth taking a search, whoa did one find out about Mid East has got a lot more problerms as well [...]…
cougar dating says:
November 28, 2012 at 4:25 am (UTC -4)
Websites worth visiting…
[...]here are some links to sites that we link to because we think they are worth visiting[...]……
Offer customer Financing says:
November 28, 2012 at 8:03 am (UTC -4)
Offer customer Financing…
[...]one of our visitors lately suggested the following website[...]…
married dating sites says:
November 28, 2012 at 8:12 am (UTC -4)
Read was interesting, stay in touch……
[...]please visit the sites we follow, including this one, as it represents our picks from the web[...]……
check this out dude says:
November 28, 2012 at 9:23 am (UTC -4)
check this out dude…
[...]here are some hyperlinks to web pages that we link to mainly because we think they may be really worth visiting[...]…
http://www.acidophilusprobioticsforlife.com/ says:
November 28, 2012 at 10:15 am (UTC -4)
http://www.acidophilusprobioticsforlife.com/...
[...]Sites of interest we’ve a link to[...]…
olivier liboyiphone review says:
November 28, 2012 at 7:53 pm (UTC -4)
olivier liboyiphone review…
[...]very handful of web sites that take place to be detailed beneath, from our point of view are undoubtedly very well worth checking out[...]…
honda quincy il says:
November 29, 2012 at 1:25 am (UTC -4)
remarkable spread…
I in substance couldn’t leave your website just before suggesting people truly enjoyed the regular information another individual provide about these kinds of prospects? Is setting up becoming once again frequently every single child check way on bran…
i pad 5 says:
November 29, 2012 at 2:12 am (UTC -4)
i pad 5…
[...]Every the moment in a while we choose blogs that we read. Listed below are the most current web sites that we opt for [...]…
Pilates Class says:
November 29, 2012 at 4:52 am (UTC -4)
Pilates Class…
[...]very couple of websites that come about to become comprehensive below, from our point of view are undoubtedly very well worth checking out[...]…
Joe Francis says:
November 29, 2012 at 5:26 am (UTC -4)
Joe Francis…
[...]usually posts some incredibly interesting stuff like this. If you?re new to this site[...]…
biker dating says:
November 29, 2012 at 6:19 am (UTC -4)
Check this out…
[...] that is the end of this article. Here you’ll find some sites that we think you’ll appreciate, just click the links over[...]……
honda 700xx for sale says:
November 29, 2012 at 7:08 am (UTC -4)
this type associated along with good post…
My husband or possibly wife together with my loved one and my spouse and i haven’t screened inside this kind of regarding occasion as My very own, personal spouse plus all of us considered this completely had been receiving boring, nevertheless a final…
cosmetic and perfume contract packaging says:
November 29, 2012 at 7:14 am (UTC -4)
Its hard to find good help…
I am constantnly proclaiming that its hard to get quality help, but here is…
jocuri says:
November 29, 2012 at 9:23 am (UTC -4)
jocuri…
[...]Wonderful story, reckoned we could combine a few unrelated information, nonetheless definitely worth taking a search, whoa did one particular understand about Mid East has got additional problerms also [...]…
http://3880reviewer.com/ says:
November 29, 2012 at 1:24 pm (UTC -4)
http://3880reviewer.com/...
[...]the time to study or take a look at the subject material or web sites we’ve linked to below the[...]…
Empower Network System says:
November 29, 2012 at 2:18 pm (UTC -4)
Empower Network System…
[...]the time to study or stop by the content or web-sites we’ve linked to beneath the[...]…
Massage in cambridge says:
November 29, 2012 at 2:21 pm (UTC -4)
in this way, and postings may be…
used to offer readers links back to relevant websites which might generate profits. certainly, a blogging software is money-making. on the other hand, it can imply that more competition since more players just began to compete with you in business. wel…
trading forex tablet says:
November 29, 2012 at 3:04 pm (UTC -4)
trading forex tablet…
[...]we came across a cool web-site that you just might love. Take a look if you want[...]…
slot demo games for free says:
November 29, 2012 at 3:32 pm (UTC -4)
slot demo games for free…
[...]we came across a cool web-site that you simply might take pleasure in. Take a appear in case you want[...]…
texas driver education says:
November 29, 2012 at 3:47 pm (UTC -4)
amazing piece related to writing…
Cheers for your own exciting posts. Other thing might be that may very easily mesothelioma cancer might be a result of one’s individual breathing within concerning materials via asbestos, an incredibly toxic items. It could grow to become typically kn…
Brewster Neck pain relief says:
November 29, 2012 at 6:21 pm (UTC -4)
Brewster Neck pain relief…
[...]please visit the internet sites we adhere to, which includes this one particular, because it represents our picks in the web[...]…
olive garden coupons says:
November 29, 2012 at 7:01 pm (UTC -4)
olive garden coupons…
[...]we like to honor lots of other internet web pages on the internet, even when they aren?t linked to us, by linking to them. Below are some webpages really worth checking out[...]…
phentermine says:
November 30, 2012 at 2:55 am (UTC -4)
percocet…
you are the best…
White Teeth says:
November 30, 2012 at 3:27 am (UTC -4)
White Teeth…
[...]usually posts some very interesting stuff like this. If you?re new to this site[...]…
buy kratom says:
November 30, 2012 at 6:43 am (UTC -4)
Websites you should visit…
[...]below you’ll find the link to some sites that we think you should visit[...]……
abc blinds says:
November 30, 2012 at 7:16 am (UTC -4)
abc blinds…
[...]Sites of interest we have a link to[...]…
adventureaed.com says:
November 30, 2012 at 9:36 am (UTC -4)
Just Browsing…
While I was browsing yesterday I saw a great post about…
« Previous 1 ... 112 113 114 115 116 ... 152 Next »