What happened to customer service? It’s one of my biggest pet peeves these days. I’m not sure what’s happening out there and what caused it—from grumpy flight attendants, annoyed waitstaff, waking up on the wrong side of the bed bank tellers, or photographers that just don’t care anymore.
After I graduated from high school, I worked as a stock-room manager for the Town Square Department at Nordstroms. Everyday I walked through those doors I had “The Customer Is Always Right” beaten into my brian. At every corner, there was a sign about customer service and how to treat them. Looking back it was probably the best training I could have ever had growing up. No matter what the problem, you always had a smile on your face and tried to make sure the customer was taken care of, one way or another.
At WPPI, we have always prided ourselves on being very customer-service oriented. Look, I’ll be the first one to admit we’ve made mistakes in the past, like the long lines we had two years ago for speakers or the chaos at registration when we were at Bally’s years ago. We listened and we made changes, always with a smile. Well, it was a smile then and a lot of cocktails later. Either way, we tried to make it work for people. I’ve always said, if we make a mistake, we’ll make good on it and then some. Are we perfect? By no means do we always make everyone happy, but we’ll bend over backwards to make sure we fix the problem. Sometimes that doesn’t always work, but if you don’t have a good attitude from the start, you’re going to end up ruining the customer relationship and risk never seeing them again.
In this day and age, If you do something with a smile and try to make your clients happy any way you can, you’ve won half the battle. So the next time you’ve got an upset client, kill them with kindness. If that doesn’t work, rinse and repeat. And if you still can’t make them happy, then smile and move on, at least you can sleep at night knowing you’ve done your best.
George Varanakis
Executive Vice President
WPPI/Rangefinder/After Capture
7,925 comments
Easy Video Suite says:
January 10, 2013 at 10:17 pm (UTC -4)
Easy Video Suite…
[...]that will be the end of this write-up. Here you will discover some web pages that we believe you?ll appreciate, just click the links over[...]…
Internetagentur Hamburg says:
January 10, 2013 at 10:36 pm (UTC -4)
Internetagentur Hamburg…
[...]usually posts some extremely intriguing stuff like this. If you are new to this site[...]…
funyo says:
January 10, 2013 at 10:45 pm (UTC -4)
funyo…
[...]Wonderful story, reckoned we could combine a few unrelated data, nevertheless truly worth taking a look, whoa did one understand about Mid East has got more problerms as well [...]…
family lawyers mn says:
January 11, 2013 at 12:35 am (UTC -4)
Websites we think you should visit…
[...]although websites we backlink to below are considerably not related to ours, we feel they are actually worth a go through, so have a look[...]……
Blutdruck Senken says:
January 11, 2013 at 7:08 am (UTC -4)
Looking around…
I like to look around the online world, regularly I will just go to Stumble Upon and follow thru…
Nicholas Sparks Books says:
January 11, 2013 at 10:38 am (UTC -4)
Visitor recommendations…
[...]one of our visitors recently recommended the following website[...]……
millionaire says:
January 11, 2013 at 11:31 am (UTC -4)
millionaire…
[...]check below, are some totally unrelated web sites to ours, nevertheless, they are most trustworthy sources that we use[...]…
jual lingerie says:
January 11, 2013 at 12:59 pm (UTC -4)
Great website…
[...]we like to honor many other internet sites on the web, even if they aren’t linked to us, by linking to them. Under are some webpages worth checking out[...]……
cool training says:
January 11, 2013 at 6:09 pm (UTC -4)
cool training…
[...]Wonderful story, reckoned we could combine a couple of unrelated data, nonetheless definitely worth taking a appear, whoa did a single discover about Mid East has got extra problerms also [...]…
online income says:
January 11, 2013 at 6:51 pm (UTC -4)
online income…
[...]Sites of interest we’ve a link to[...]…
cable ladder says:
January 11, 2013 at 7:06 pm (UTC -4)
cable ladder…
[...]one of our visitors recently suggested the following website[...]…
cable ladder says:
January 11, 2013 at 8:30 pm (UTC -4)
cable ladder…
[...]the time to read or take a look at the content material or web-sites we have linked to beneath the[...]…
new spain jersey 2013 says:
January 11, 2013 at 11:38 pm (UTC -4)
new spain jersey 2013…
[...]Sites of interest we’ve a link to[...]…
water heater repair says:
January 12, 2013 at 12:18 am (UTC -4)
Online Article……
[...]The information mentioned in the article are some of the best available [...]……
Miami video production says:
January 12, 2013 at 9:46 am (UTC -4)
Miami video production…
[...]check below, are some completely unrelated internet sites to ours, nevertheless, they are most trustworthy sources that we use[...]…
smith brothers appliance repair reviews in whittier ca says:
January 12, 2013 at 7:28 pm (UTC -4)
smith brothers appliance repair reviews in whittier ca…
[...]very couple of internet sites that come about to become detailed beneath, from our point of view are undoubtedly nicely really worth checking out[...]…
buy massage chairs says:
January 12, 2013 at 9:11 pm (UTC -4)
buy massage chairs…
[...]always a large fan of linking to bloggers that I love but really don’t get a great deal of link like from[...]…
kit says:
January 12, 2013 at 9:37 pm (UTC -4)
kit…
[...]we came across a cool internet site that you simply may possibly love. Take a search should you want[...]…
smith brothers appliance repair reviews in whittier ca says:
January 13, 2013 at 2:32 am (UTC -4)
smith brothers appliance repair reviews in whittier ca…
[...]check beneath, are some entirely unrelated websites to ours, nonetheless, they’re most trustworthy sources that we use[...]…
android says:
January 13, 2013 at 5:09 am (UTC -4)
android…
[...]just beneath, are several absolutely not connected internet sites to ours, even so, they are certainly worth going over[...]…
smith brothers appliance repair reviews in whittier ca says:
January 13, 2013 at 6:56 am (UTC -4)
smith brothers appliance repair reviews in whittier ca…
[...]just beneath, are several completely not connected internet sites to ours, on the other hand, they are certainly worth going over[...]…
new release movies says:
January 13, 2013 at 9:43 am (UTC -4)
new release movies…
[...]we prefer to honor quite a few other internet web-sites around the web, even though they arent linked to us, by linking to them. Below are some webpages worth checking out[...]…
youtube.com/watch?v=RxIV2uXULU0 says:
January 13, 2013 at 1:28 pm (UTC -4)
youtube.com/watch?v=RxIV2uXULU0…
[...]one of our visitors recently suggested the following website[...]…
Mesin Bor says:
January 13, 2013 at 2:31 pm (UTC -4)
Digg…
While checking out DIGG yesterday I found this…
dr dre headphones says:
January 13, 2013 at 5:50 pm (UTC -4)
dr dre headphones…
whoah this blog is magnificent i love reading your posts. Keep up the good work! You know, lots of people are hunting around for this information, you can help them greatly….
professional article writers says:
January 13, 2013 at 10:35 pm (UTC -4)
professional article writers…
[...]check below, are some entirely unrelated websites to ours, nonetheless, they may be most trustworthy sources that we use[...]…
click this link says:
January 13, 2013 at 11:02 pm (UTC -4)
click this link…
[...]Here is a great Blog You may Uncover Fascinating that we Encourage You[...]…
istockphoto promo code says:
January 14, 2013 at 12:13 am (UTC -4)
istockphoto promo code…
[...]although web-sites we backlink to below are considerably not related to ours, we feel they are actually worth a go by way of, so possess a look[...]…
Burner natural gas says:
January 14, 2013 at 2:31 am (UTC -4)
Looking around…
I like to look around the online world, often I will just go to Digg and follow thru…
Free Printable Job Application says:
January 14, 2013 at 4:27 am (UTC -4)
Dreary Day…
It was a dreary day here today, so I just took to piddeling around online and realized…
ubieranki says:
January 14, 2013 at 4:31 am (UTC -4)
ubieranki…
[...]The information and facts talked about in the post are a number of the very best offered [...]…
katy locksmith services says:
January 14, 2013 at 6:16 am (UTC -4)
katy locksmith services…
I was wondering if you ever considered changing the structure of your website? Its very well written; I love what youve got to say. But maybe you could a little more in the way of content so people could connect with it better. Youve got an awful lot o…
best free keylogger says:
January 14, 2013 at 7:34 am (UTC -4)
best free keylogger…
[...]check beneath, are some absolutely unrelated internet websites to ours, nevertheless, they are most trustworthy sources that we use[...]…
Ange Kagame Kitoko says:
January 14, 2013 at 8:02 am (UTC -4)
Ange Kagame Kitoko…
[...]Here is a superb Weblog You may Uncover Fascinating that we Encourage You[...]…
Nursing says:
January 14, 2013 at 9:20 am (UTC -4)
Nursing…
[...]Here is a good Weblog You may Obtain Exciting that we Encourage You[...]…
outdoor sheds says:
January 14, 2013 at 11:46 am (UTC -4)
life insurance quotes…
http://sisalbook.com.br/social/blogs/viewstory/43323...
commercial katy locksmith says:
January 14, 2013 at 2:48 pm (UTC -4)
commercial katy locksmith…
Howdy just wanted to give you a quick heads up. The words in your content seem to be running off the screen in Opera. I’m not sure if this is a format issue or something to do with browser compatibility but I thought I’d post to let you know. The des…
plumbing houston says:
January 14, 2013 at 3:18 pm (UTC -4)
plumbing houston…
[...]below youll locate the link to some web-sites that we believe you ought to visit[...]…
soccer cleats says:
January 14, 2013 at 5:25 pm (UTC -4)
soccer cleats…
[...]Here are a few of the web-sites we advocate for our visitors[...]…
plumber in spring says:
January 14, 2013 at 5:28 pm (UTC -4)
plumber in spring…
[...]check beneath, are some totally unrelated web-sites to ours, however, they are most trustworthy sources that we use[...]…
jacksonville personal injury lawyer says:
January 14, 2013 at 10:20 pm (UTC -4)
jacksonville personal injury lawyer…
[...]we like to honor a lot of other world wide web sites around the net, even if they aren?t linked to us, by linking to them. Underneath are some webpages really worth checking out[...]…
blog says:
January 14, 2013 at 10:26 pm (UTC -4)
blog…
[...]always a large fan of linking to bloggers that I adore but dont get a whole lot of link love from[...]…
facebook cheat says:
January 15, 2013 at 4:24 am (UTC -4)
facebook cheat…
Can I just say what a reduction to find someone who really is aware of what theyre speaking about on the internet. You positively know the best way to bring a problem to mild and make it important. Extra folks need to learn this and perceive this facet…
Capilla Sixtina Vaticano says:
January 15, 2013 at 5:00 am (UTC -4)
Capilla Sixtina Vaticano…
[...]Here are some of the websites we suggest for our visitors[...]…
chat roulette says:
January 15, 2013 at 11:51 am (UTC -4)
chat roulette…
[...]usually posts some really intriguing stuff like this. If youre new to this site[...]…
being human season 3 says:
January 15, 2013 at 4:15 pm (UTC -4)
being human season 3…
[...]very couple of sites that occur to be detailed below, from our point of view are undoubtedly very well really worth checking out[...]…
debt quotes says:
January 15, 2013 at 6:54 pm (UTC -4)
ups about your business activities on your…
website. this is why the need for a good web content writer is piling up.what else do you need a writer for?it is not only for web content that people look for a skilled writer. you might have an excellent business…
Inauguration Hotels says:
January 15, 2013 at 7:58 pm (UTC -4)
Inauguration Hotels…
[...]The facts mentioned in the article are a number of the most effective accessible [...]…
358 fence says:
January 15, 2013 at 10:43 pm (UTC -4)
358 fence…
[...]just beneath, are quite a few totally not connected web pages to ours, even so, they may be surely really worth going over[...]…
how to make private server Allods says:
January 16, 2013 at 3:45 am (UTC -4)
…Check this out…
[...]Wow, amazing blog layout! How long have you been blogging for?[...]…
« Previous 1 ... 121 122 123 124 125 ... 159 Next »